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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Getz Jr

January 17, 2024

5  out of  5 rating by William Getz Jr
"Always there for me when I call them"
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Nakia Beckwith

January 11, 2024

5  out of  5 rating by Nakia Beckwith
"Craig, you have been more than helpful and very supportive. I appreciate being able to talk to someone who knows how to rock customer service be understanding and get the job done right. These days it’s hard to come by but you nailed it! Thank you so much for all you do!"
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December 30, 2023

1  out of  5 rating by ステリギルカイ
"the amount of stalking it takes to find me with a different name and different address in a completely different city is disgusting. the only time state farm was willingly given my contact info was close to 10 years ago at a pride event in Cinci and I've asked to be removed from the mailing list multiple times. I dont even live in cinci anymore and have a different name. and they still wont leave me alone. this has surpassed annoying and gotten into creepy territory."
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Dale Stayton

October 24, 2023

5  out of  5 rating by Dale Stayton
"Great stop for insurance needs because they treat you like family. Can't say enough about them."
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Kaitlyn Ann

October 4, 2023

5  out of  5 rating by Kaitlyn Ann
"Emily was very helpful!"
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Eric Bach

September 5, 2023

4  out of  5 rating by Eric Bach
"Theresa is a very helpful agent that will do whatever she can to get the most out of your insurance. She is very quick to respond as well!"
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Judith Boyce

August 31, 2023

5  out of  5 rating by Judith Boyce
"Highly professional insurance agent. I recommend Theresa for all your insurance needs."
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Jacob Braun

June 2, 2023

5  out of  5 rating by Jacob Braun
"Kathy was amazing. I have multiple car's, boats, toys and ,two teenagers driving. I really thought I would be there all day. She explained everything in a way even this dumb old redneck could understand. Her husband is a lucky man. I'll never go anywhere else for my insurance needs. Absolutely Amazing!!!"
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brian peck

June 2, 2023

5  out of  5 rating by brian peck
"I’ve never had better customer service with my insurance. They take their time to explain my policies and make sure I understand what I have. Great work guys!"
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Dan Maloney

March 3, 2023

5  out of  5 rating by Dan Maloney
"Love working with Theresa and Craig. Every time I call somebody picks up and is there to help!!!"
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Nick Levy

March 3, 2023

5  out of  5 rating by Nick Levy
"Theresa, Craig and their staff have always been a joy to work with. They are professional and courteous and do what best for their clients. I believe it is important to have friends in the industry and they Theresa and Craig have been great friends to work with."
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Jaeson Hacker

January 13, 2023

5  out of  5 rating by Jaeson Hacker
"Theresa and staff are just great always looks for discounts for me and have been there every time I've called highly recommend"
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mary revelee

November 8, 2022

5  out of  5 rating by mary revelee
"Emily was a big help to me and my husband. We were having problems with our other insurance. Emily assisted me with changing insurance companies. She made it no problem at all. Thank you so much Emily."
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charlie xuan

October 13, 2022

5  out of  5 rating by charlie xuan
"Theresa and her team is the best as the insurance agent! They are quick to respond the requests and providing most satisfactory customer service! Thanks!"
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Heather Cretcher

September 28, 2022

5  out of  5 rating by Heather Cretcher
"Emily was a great help I got my much needed Classic car insurance it was an easy process and now I have coverage on my Nissan Skyline GTST thank you guys so much."
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September 27, 2022

5  out of  5 rating by Dorothy
"Theresa was extremely helpful, communicative, and quick to make the changes to our insurance as we requested them. Highly recommend! Thank you!"
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lisa williams

September 26, 2022

5  out of  5 rating by lisa williams
"I love State Farm they have the best rates. They are so helpful and they are very knowledgeable and very kind. If you are looking for care insurance, renters insurance, life insurance. Please contact Theresa Westfield or Emily Rentschler. They will take good care of you. I highly recommend State Farm."
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Noreen Baig

September 20, 2022

5  out of  5 rating by Noreen Baig
"Recently had to file a windshield claim. All the staff at the office were wonderful to work with, made my experience seamless. Highly recommend!"
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heather cretcher

August 30, 2022

5  out of  5 rating by heather cretcher
"I previously was with Theresa and I crashed my car and I got the boot but this lovely lady kept track of my point and legit called me right when my inturance was going to be affordable and they would cover me again. She saved me 100 dollars and I couldn’t be happier. So convenient she texted me just how I like to communicate and everything. Very satisfied with the process and I feel like she really went above and beyond for me. Thank you so much Theresa. You made my day."
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Keith Seger

July 5, 2022

5  out of  5 rating by Keith Seger
"Theresa and Craig have been awesome to work with. I have been a customer for a few years and recently had an auto claim. It went smooth, communication was great the correspondence from the claims team was timely. I only called the home office once during the entire experience and everything went perfectly. They are the best."
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samantha curd

June 11, 2022

5  out of  5 rating by samantha curd
"I wouldn’t recommend another company more than State Farm. I couldn’t rave more about the service I received from Lindsey Dunn."
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Brie Daria

June 9, 2022

5  out of  5 rating by Brie Daria
"I switched my auto and home insurance over to State Farm and Lindsey Dunn was beyond helpful. She was very professional and explained everything to me thoroughly. Happy to now be saving money!"
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Stacey Watzek

June 9, 2022

5  out of  5 rating by Stacey Watzek
"Lindsey was so helpful and was able to find me a better price with more coverage!"
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susie santel

June 9, 2022

5  out of  5 rating by susie santel
"Lindsey was very professional and found me the lowest rates. She was great to work with and very knowledgeable. Highly recommend!"
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matt mouser

June 7, 2022

5  out of  5 rating by matt mouser
"Theresa and her agents are absolutely amazing. I have only had positive interactions and offered excellent policies. Today, I spoke with Emily and she offered awesome customer service in adding my daughter to my policy. I highly recommend this agency!"